रिफंड नीति

1.1. The possibility of withdrawing from the contract according to this article applies only to buyers who are consumers, i.e. persons who conclude a contract with the seller outside the scope of their business activity or outside the scope of independent performance of their profession.

1.2. The buyer acknowledges that according to § 1837 of the Civil Code, it is not possible to withdraw from the purchase contract, among other things:
1.2.1. on the delivery of perishable goods or goods with a short shelf life.
1.2.2. on the delivery of goods manufactured according to the consumer's requirements or adapted to their personal needs;
1.2.3. on the delivery of goods which, due to their nature, were irreversibly mixed with other goods after delivery.

1.3. The buyer further acknowledges that goods in protective packaging must be packed in this protective packaging in the event of a return on the basis of withdrawal from the contract.

1.4. If it is not a case mentioned in Article 1.2 or another case where it is not possible to withdraw from the purchase contract, the buyer has the right to withdraw from the purchase contract concluded by distance method in accordance with the provisions of Section 1829, paragraph 1 and paragraph 2 of the Civil Code, and within fourteen (14) days of receiving the goods, even without giving a reason. If the subject of the purchase contract is several pieces of goods or parts, this period runs from the date of acceptance of the last piece of goods or the last part of the delivery of goods. If the goods are delivered to the buyer regularly for the agreed period, this period starts from the date of delivery of the first delivery of the goods. Withdrawal from the purchase contract must be sent to the seller within the period specified in this paragraph.

1.5. To withdraw from the purchase contract, the buyer can use the sample form provided by the seller, which forms an appendix to the terms and conditions. Withdrawal from the purchase contract can be sent by the buyer to the address of the seller's place of business or registered office, or to his contact details listed at the end of these terms and conditions. However, the buyer can withdraw from the purchase contract by making any clear statement to the seller.

1.6. In the case of withdrawal from the purchase contract according to Article 1.4 of the terms and conditions, the purchase contract is canceled from the beginning. The goods must be returned to the seller within fourteen (14) days of withdrawal from the contract. If the buyer withdraws from the purchase contract, the buyer bears the costs associated with returning the goods to the seller, even if the goods cannot be returned by the usual postal route due to their nature.

1.7. In the case of withdrawal from the contract according to Article 1.4 of the terms and conditions, the seller will return the purchase price of the goods to the buyer, including the lowest shipping fee offered, within fourteen (14) days of withdrawal from the purchase contract by the buyer, in the same way that the seller received it from the buyer. The seller is also entitled to return the performance provided by the buyer when the goods are returned by the buyer or in another way, if the buyer agrees and no additional costs are incurred by the buyer. If the buyer withdraws from the purchase contract, the seller is not obliged to return the received funds to the buyer before the buyer returns the goods to him or proves that he has sent the goods to the seller.

1.8. The seller is entitled to unilaterally offset the claim for payment of damage caused to the goods against the buyer's counterclaim for the return of the purchase price.

1.9. Until the buyer takes over the goods, the seller is entitled to withdraw from the purchase contract at any time. In such a case, the seller will return the received funds to the buyer without undue delay, without cash to the account specified by the buyer.

5.10. If a gift is provided to the buyer together with the goods, the gift contract between the seller and the buyer is concluded with the discontinuing condition that if the buyer withdraws from the purchase contract, the gift contract regarding such a gift ceases to be effective and the buyer is obliged to return the goods to the seller together with gift given.